Privacy statement

Personal information that we process

Your personal data is processed on our websites when you make use of our services and/or because you shared information with us.

All personal data registered when you place an order with us is listed below:
– First and last (sir) name
– Address
– Telephone
– Email
– Location

The following information is collected when you visit our websites:
– information about your activity on our website
– information about your surfing behavior across multiple websites (primarily since this company is part of an ad network on the community websites – Google).
– IP address
– Internet Browser and Device Type


Special and / or sensitive personal information that we process

Our website and/or service has no intention of collecting data of website visitors who are under 16 years old, unless they have permission from a parent or guardian. However, we have no means to check if a visitor is older than 16. We therefore recommend that parents are involved in the online activities of their children, to avoid any data collection of their children without parental consent. If you are convinced that we have collected personal information without the consent of a minor, please contact us [email protected], we will delete the information accordingly.


Why do we need data

Dorelei processes your personal information for the following purposes:
– The handling of your payment (only when you place an order)
– To call you when this is part of our service (only when you place an order)
– To deliver goods and services (only when you place an order)
– To learn from your visits to our website
– To support integration with third party applications like social networks (Facebook and Twitter)
– To enable integration with advertisement networks that show personalized ads (Google)


How long do we keep data

Dorelei your personal information will not be kept longer than is strictly necessary to achieve the purposes which were stated above. We store the data equal to the time in which we are legally obliged to keep our records (seven years). Data on visits to the websites of Dorelei (which is linked to your IP address) will be automatically deleted after 365 days.


Share with others

Dorelei will only share information with third parties if this is necessary to deliver your order or to  fulfill a legal obligation.


Mapping site visits

Dorelei uses functional analytics and tracking cookies. A cookie is a small text file, which will be stored in the browser of your computer, tablet or smartphone during your first visit. Dorelei cookies have a sole technical function. They ensure that the website is working properly, for example, we can remember your preferences and help us identify problems with the site. Additionally, we can use this to optimize our website. We place cookies to track your surfing habits so that we can offer customized content and advertising. On your first visit to our website we have informed you asked about these cookies and asked permission to place it. You can opt out of cookies through your web browser to set these cookies store more. Alternatively, you can delete all the information stored previously using your browser settings. For more information about cookies (Dutch):

On this website cookies are also posted by third parties. These include advertisers and / or social media companies (Google, Facebook and Twitter).


View data, edit or delete

You have the right to see your personal information, correct it or delete completely. You can request for inspection, correction or removal of your personal data by sending an e-mail [email protected] To ensure that the access request has been made by you, please enclose a copy of your ID to the request. We hereby ask you to blacken your passport and citizen service number (BSN) in this copy. This is to protect your privacy. Dorelei will respond as soon as possible, but within four weeks, to your request.



Dorelei takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification of your personal information. If you have the impression that your data is not properly protected or there is evidence of abuse, please contact us at [email protected]